Refund policy
No complicated refund or return policy here. We're so sure you'll love our products that we guarantee it!
The Peanut Pupper Satisfaction Guarantee
If for some unforeseen, inconceivable reason you aren't totally in love with one of our products, just reach out and let us know within 90 days of purchase.
We solemnly swear that we'll give you your choice of a full refund or a store credit for 150% of the product price with your proof of purchase, no other questions asked.
No questions, no hassles, no need to send anything back. Scout's honor!
*Refund processing may require 5-7 business days for funds to arrive in your account, depending on your payment method and financial institution.
Return Policy Terms
Returns: Accept returns for both defective and non-defective products
Exchanges: Accept exchanges
Product condition: New and used
Window: 90 days from date of purchase
Method: In store, at a drop-off location, by mail
Return label: Included in the package, free
Restocking fees: No cost
Refund processing time: 7 days